Question 1

How long will it take you to get my dedicated server configured and online?

Accepted Answer

After we have received your order and your payment is verified, we take 24 hours to get your server up and running. If you have requested any special customizations for your server, it may take up to 3 days to get your server online.

Question 2

Is it true that you provide managed servers and server management services?

Accepted Answer

Apart from our unmanaged dedicated servers, we also provide managed dedicated servers as well as server management services. If you wish to purchase managed dedicated servers or server management services, contact our sales team at sales@hostnoc.com.

Question 3

Do you provide volume discounts?

Accepted Answer

Yes. If you are looking for more than 15 dedicated servers, we provide bulk discount pricing. Contact sales@hostnoc.com or chat with a representative.

Question 4

What are the working hours of your support team?

Accepted Answer

Our support staff are available 24/7 and are ready to serve you at any time of the day. Open a support ticket via our client portal and a customer support representative will respond to your request promptly.

Question 5

Do you provide backup service for managed and unmanaged dedicated servers?

Accepted Answer

We provide on-site backup for managed dedicated servers only. If unmanaged dedicated server clients wish to acquire offsite and onsite data backup, contact us at sales@hostnoc.com or chat with a representative.

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